Legal notice and privacy policy

 

Definitions

Customer: any professional or natural person with legal capacity within the meaning of Articles 1123 et seq. of the French Civil Code, or any legal entity, visiting the Site covered by these general terms and conditions.
Services: https://www.les3chalets-vosges.com provides Customers with:

Content: All elements making up the information available on the Site, including text, images and videos.

Customer information: Hereinafter referred to as "Information", meaning all personal data that may be held by https://www.les3chalets-vosges.com for managing your account, managing the customer relationship, and for analysis and statistics purposes.

User: Any internet user connecting to and using the above-mentioned site.

Personal information: "Information which, in any form whatsoever, directly or indirectly, enables the identification of the natural persons to whom it applies" (Article 4 of Law No. 78-17 of January 6, 1978).

The terms "personal data", "data subject", "processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. Website presentation.

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website https://www.les3chalets-vosges.com are informed of the identity of the various parties involved in its creation and monitoring:

Owner: - Les 3 chalets – 2 Impasse de la Moraine 88120 Rochesson
Publishing manager: Brigitte and Philippe François – francois.pb@wanadoo.fr
The publishing manager is a natural person or a legal entity.
Webmaster: Upword – contact here
Host: o2switch – 222 Boulevard Gustave Flaubert 63000 Clermont-Ferrand 04 44 44 60 40
Data Protection Officer: Brigitte François – francois.pb@wanadoo.fr

2. General terms of use of the site and the services offered.

The Site is a work of authorship protected by the provisions of the Intellectual Property Code and applicable international regulations. The Customer may not, in any way, reuse, transfer or exploit for their own account all or part of the elements or works on the Site.

Use of the site https://www.les3chalets-vosges.com implies full and complete acceptance of the terms of use described below.

These terms of use may be modified or supplemented at any time, so users of the site https://www.les3chalets-vosges.com are invited to consult them regularly.

This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by https://www.les3chalets-vosges.com, which will then endeavour to inform users in advance of the dates and times of the intervention.

The website https://www.les3chalets-vosges.com is updated regularly by the person responsible at https://www.les3chalets-vosges.com. Likewise, the legal notice may be modified at any time: it nevertheless remains binding on the user, who is invited to refer to it as often as possible in order to be aware of it.

3. Description of the services provided.

The purpose of the website https://www.les3chalets-vosges.com is to provide information about all of the company’s activities.

https://www.les3chalets-vosges.com strives to provide the most accurate information possible on the site https://www.les3chalets-vosges.com. However, it cannot be held liable for omissions, inaccuracies or failures to update, whether due to its own actions or those of third-party partners who provide this information.

All information provided on the site https://www.les3chalets-vosges.com is for information purposes only and may change. Furthermore, the information on the site https://www.les3chalets-vosges.com is not exhaustive. It is given subject to changes having been made since it was put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held liable for material damage related to use of the site. In addition, the user undertakes to access the site using recent equipment that is free of viruses and with a latest-generation browser that is up to date.

The site https://www.les3chalets-vosges.com is hosted by a provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The aim is to provide a service that ensures the best possible accessibility rate. The host ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance, infrastructure improvements, infrastructure failure, or if the Services generate traffic deemed abnormal.

https://www.les3chalets-vosges.com and the host cannot be held liable in the event of malfunction of the Internet network, telephone lines, or computer and telephone equipment, notably due to network congestion preventing access to the server.

5. Intellectual property and infringement.

https://www.les3chalets-vosges.com owns the intellectual property rights and holds the rights of use to all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the site, by whatever means or process, is prohibited, except with prior written authorization from: https://www.les3chalets-vosges.com.

Any unauthorized use of the site or any of the elements it contains will be considered an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of liability.

https://www.les3chalets-vosges.com acts as the publisher of the site. https://www.les3chalets-vosges.com is responsible for the quality and accuracy of the Content it publishes.

https://www.les3chalets-vosges.com cannot be held liable for direct or indirect damage caused to the user’s equipment when accessing the website https://www.les3chalets-vosges.com, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

https://www.les3chalets-vosges.com cannot be held liable for indirect damage (such as loss of business or loss of opportunity) resulting from use of the site https://www.les3chalets-vosges.com.
Interactive areas (the possibility to ask questions in the contact area) are available to users. https://www.les3chalets-vosges.com reserves the right to remove, without prior notice, any content posted in this area that contravenes legislation applicable in France, in particular provisions relating to data protection. Where applicable, https://www.les3chalets-vosges.com also reserves the right to hold the user civilly and/or criminally liable, in particular in the event of a message that is racist, abusive, defamatory or pornographic, whatever the medium used (text, photograph, etc.).

7. Management of personal data.

The Customer is informed of regulations concerning marketing communications, the Law of June 21, 2014 on confidence in the digital economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Persons responsible for collecting personal data

For Personal Data collected as part of creating the User’s personal account and browsing the Site, the controller of the Personal Data is: Les 3 chalets. https://www.les3chalets-vosges.com is represented by Brigitte François, its legal representative.

As the controller of the data it collects, https://www.les3chalets-vosges.com undertakes to comply with the framework of the legal provisions in force. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consent, with complete information on the processing of their personal data, and to maintain a processing register that reflects reality.

Whenever https://www.les3chalets-vosges.com processes Personal Data, https://www.les3chalets-vosges.com takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://www.les3chalets-vosges.com processes it.

7.2 Purpose of the data collected

https://www.les3chalets-vosges.com may process all or part of the data:

• to enable browsing on the Site and the management and traceability of services ordered by the user: connection and Site usage data, billing, order history, etc.
• to prevent and combat IT fraud (spamming, hacking, etc.): equipment used for browsing, IP address, password (hashed)
• to improve browsing on the Site: connection and usage data
• to conduct optional satisfaction surveys on https://www.les3chalets-vosges.com: email address
• to run communication campaigns (SMS, email): phone number, email address

https://www.les3chalets-vosges.com does not sell your personal data, which is therefore used only as necessary or for statistical and analysis purposes.

7.3 Right of access, rectification and objection

In accordance with applicable European regulations, Users of https://www.les3chalets-vosges.com have the following rights:

• right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating and completion of Users’ data; right to restrict or erase Users’ personal data (Article 17 GDPR) when it is inaccurate, incomplete, ambiguous, outdated, or when its collection, use, disclosure or storage is prohibited
• right to withdraw consent at any time (Article 13-2c GDPR)
• right to restriction of processing of Users’ data (Article 18 GDPR)
• right to object to the processing of Users’ data (Article 21 GDPR)
• right to data portability of the data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
• right to define what happens to Users’ data after their death and to choose to whom https://www.les3chalets-vosges.com must (or must not) disclose their data to a third party they have previously designated

As soon as https://www.les3chalets-vosges.com becomes aware of a User’s death and in the absence of instructions from them, https://www.les3chalets-vosges.com undertakes to destroy their data, unless its retention is necessary for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how https://www.les3chalets-vosges.com uses their Personal Data, request that it be corrected, or objects to its processing, the User may contact https://www.les3chalets-vosges.com in writing at the following address:

Les 3 chalets – DPO, Brigitte François
2 Impasse de la Moraine 88120 Rochesson.

In this case, the User must indicate the Personal Data they would like https://www.les3chalets-vosges.com to correct, update or delete, identifying themselves precisely with a copy of an identity document (ID card or passport).

Requests to delete Personal Data will be subject to the obligations imposed on https://www.les3chalets-vosges.com by law, particularly regarding document retention or archiving. Finally, Users of https://www.les3chalets-vosges.com may lodge a complaint with supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 No disclosure of personal data

https://www.les3chalets-vosges.com undertakes not to process, host or transfer Information collected about its Customers to a country outside the European Union or recognized as "non-adequate" by the European Commission without first informing the customer. Nevertheless, https://www.les3chalets-vosges.com remains free to choose its technical and commercial subcontractors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

https://www.les3chalets-vosges.com undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to ensure it is not disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of https://www.les3chalets-vosges.com, it must inform the Customer as soon as possible and communicate the corrective measures taken. Furthermore, https://www.les3chalets-vosges.com does not collect any "sensitive data".

The User’s Personal Data may be processed by subsidiaries of https://www.les3chalets-vosges.com and subcontractors (service providers), exclusively in order to carry out the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the main people likely to have access to Users’ data of https://www.les3chalets-vosges.com are primarily the agents of our customer service department.

8. Incident notification

Despite all efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

If we became aware of a security breach, we would notify the affected users so they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at national or European level. We undertake to fully inform our customers of any issues relating to the security of their account and to provide them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site https://www.les3chalets-vosges.com is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only in the event of the acquisition of https://www.les3chalets-vosges.com and its rights would such information be transferred to the potential purchaser, who would in turn be bound by the same obligation to retain and modify data with regard to the user of the site https://www.les3chalets-vosges.com.

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, https://www.les3chalets-vosges.com uses networks protected by standard measures such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, https://www.les3chalets-vosges.com takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hyperlinks, "cookies" and internet tags

The site https://www.les3chalets-vosges.com contains a number of hyperlinks to other sites, set up with the authorization of https://www.les3chalets-vosges.com. However, https://www.les3chalets-vosges.com has no ability to check the content of the sites visited in this way, and will therefore assume no liability for this. Unless you choose to disable cookies, you agree that the site may use them. You can disable these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. "COOKIES"

A "cookie" is a small information file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter "Cookies"). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies do not, under any circumstances, risk damaging the User’s device.

https://www.les3chalets-vosges.com may process information about the User’s visit to the Site, such as pages viewed and searches performed. This information enables https://www.les3chalets-vosges.com to improve the Site’s content and the User’s browsing experience.

As Cookies facilitate browsing and/or the provision of the services offered by the Site, the User may configure their browser to allow them to decide whether or not they wish to accept them, so that Cookies are stored on the device or, conversely, rejected, either systematically or depending on the issuer. The User may also configure their browser software so that acceptance or refusal of Cookies is offered to them from time to time, before a Cookie is likely to be stored on their device. https://www.les3chalets-vosges.com informs the User that, in this case, not all features of their browser may be available.

If the User refuses the storage of Cookies on their device or browser, or if the User deletes those stored there, the User is informed that their browsing and experience on the Site may be limited. This may also be the case when https://www.les3chalets-vosges.com or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

Where applicable, https://www.les3chalets-vosges.com declines all responsibility for the consequences related to degraded operation of the Site and any services offered by https://www.les3chalets-vosges.com, resulting (i) from the User’s refusal of Cookies, (ii) from the inability of https://www.les3chalets-vosges.com to store or consult the Cookies necessary for their operation due to the User’s choice. For managing Cookies and the User’s choices, each browser’s configuration is different. It is described in the browser’s help menu, which will explain how the User can change their Cookie preferences.

At any time, the User may choose to express and modify their Cookie preferences. https://www.les3chalets-vosges.com may also use the services of external providers to help collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Site of https://www.les3chalets-vosges.com or in its mobile application, and if the User has accepted the placement of cookies by continuing to browse the website or the mobile application of https://www.les3chalets-vosges.com, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are placed on your devices only if you consent to them by continuing to browse the website or the mobile application of https://www.les3chalets-vosges.com. However, at any time, the User may withdraw their consent for https://www.les3chalets-vosges.com to place this type of cookies.

Article 9.2. INTERNET TAGS

https://www.les3chalets-vosges.com may occasionally use internet tags (also called "tags", action tags, 1-pixel GIFs, transparent GIFs, invisible GIFs and one-by-one GIFs) and deploy them through a web analytics specialist partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements allowing internet users to access the Site, and on the various pages of the Site.

This technology enables https://www.les3chalets-vosges.com to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User’s use of this Site.

The external provider may collect information about visitors to the Site and other websites through these tags, compile reports on the Site’s activity for https://www.les3chalets-vosges.com, and provide other services related to the use of the Site and the Internet.

10. Applicable law and jurisdiction.

Any dispute relating to the use of the site https://www.les3chalets-vosges.com is subject to French law.
Except where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Besançon.